"We want a cathedral on a design-build budget" ...It's all about EXPECTATIONS!How many times have you gone to make a purchase, made it, and then been totally surprised when you opened it when you got home? You discover that it is totally different that what you had expected. Maybe the color was wrong (white, not blue). Maybe it was the wrong size. Maybe it wasn't even the correct product at all!Believe it or not, this happens all too often with church design and construction programs. A building committee or governing board may have their minds set on one thing, one set of expectations, and the result is completely different. This happens with the budget, the size of the project, the level of inherent complexity, and even with building materials (stone vs. wood).
One of the most important things to do is to establish the Client's Expectations -- starting on DAY 1. It is easier to hedge against budget problems, design and program issues, "feature creep" (when the program changes in the design process: example - adding additional classrooms, changing the size of a lobby, adding parking spaces etc. -- "it's not very large, so it's easy to change and shouldn't cost that much"), and schedules. When everyone shares a common vision of the project and has the same level of expectations (that means everyone), the project will usually run better.
This chasm in expectations manifests in project budgets for both design and construction. Clients usually want and expect to get more for their money than is usually possible. They want a "cathedral" when all they can really afford is something very different. Today, this is seen mostly in what the construction industry calls Design/Build. This method of project delivery can be appropriate, and work well for all parties, as long as everyone's expectations are equalized prior to beginning the project.
As my grandfather said: "there ain't no Santa Clause -- there ain't no free lunch."
One favorite quote I like to give a Client prior to beginning the design and construction process:
Prices
- It is unwise to pay too much. But it is worse to pay too little.
- When you pay too much, you lose a little money, that is all.
- When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do.
- The common law of business balances prohibits paying a little and getting a lot. It cannot be done.
- If you deal with the lowest bidder, it was well to add something for the risk you run.
- And if you do that, you will have enough to pay for something better.
- There is hardly anything in the world that someone can't make a little worse and see a little cheaper -- and people who consider the price alone are this man's lawful prey.
John Ruskin (1819-1900)
Easy to say? - NO.
Difficult to do? - YES
Next ... "Understanding the design and construction processes" ...
Blessings.
JHH